23 takabet Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") apply to all services, websites and related applications of the 23 takabet platform. By creating an account on 23 takabet, using the platform or participating in any service, you confirm that you have read, understood and accepted these Terms in full.

If you were already using the platform before these Terms came into effect, continuing to use it means you also accept the updated Terms. If you disagree with any condition, please stop using the service.

2. Account Registration and User Eligibility

2.1 Age Requirement

Users must be at least 21 years old to open an account on 23 takabet. Age may be verified using a national ID card, passport or other government-issued document where required. Opening an account below the age of 21 is strictly prohibited, and any such account will be closed immediately.

2.2 Accuracy of Information

All information provided at registration — name, date of birth, mobile number and payment details — must be accurate and up to date. Providing false information may result in the account being suspended or cancelled, with no obligation to return any funds held in it.

2.3 One Account Policy

Each person may hold only one account. If multiple accounts are found under the same person's name, both may be closed and any bonuses cancelled. Attempting to create multiple accounts from the same device, IP address or payment method is also a violation of this policy.

2.4 Account Security

Keeping your account password and login details confidential is entirely your responsibility. If you suspect unauthorised use of your account, notify our support team immediately.

3. Financial Transactions — Deposits and Withdrawals

3.1 Deposit Rules

The payment methods currently accepted at 23 takabet are bKash, Nagad and Rocket. The minimum deposit amount across all methods is ৳200. Once a deposit is confirmed, it is normally credited to your account promptly.

The mobile banking account used for a deposit must be registered in your own name. Deposits from third-party accounts are not permitted.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made via bKash, Nagad and Rocket. The withdrawal amount will always be sent back through the same method used for the deposit.

3.3 Account Verification

Before a withdrawal or for large transactions, 23 takabet may ask you to complete a KYC identity verification process. Transactions may be delayed if the required documents are not submitted.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. To withdraw this bonus, you must wager 15 times the bonus amount — meaning ৳1,200 × 15 = ৳18,000 in bets must be completed in that example.

4.2 Bonus Usage Policy

• Bonuses may only be used on specified games or betting categories.
• Bonus funds cannot be withdrawn directly — only winnings earned from a bonus become withdrawable after the wagering requirement is met.
• Attempting to claim bonuses through multiple accounts or exploitative betting strategies may result in the bonus being cancelled.
• Separate terms may apply to each bonus offer and will be communicated when the offer is launched.

4.3 VIP Cashback

23 takabet's VIP programme has four tiers: Bronze, Silver, Gold and Platinum. The weekly cashback rate varies by tier — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold and 1.2% at Platinum. Cashback is calculated on total net losses for that week. For example, a Gold-tier member with a weekly net loss of ৳20,000 would receive ৳20,000 × 0.9% = ৳180 in cashback.

5. Betting and Gaming Rules

5.1 Bet Acceptance

All odds and lines offered on 23 takabet are subject to change, and the odds at the time a bet is recorded are considered final. 23 takabet reserves the right to cancel bets recorded at incorrect odds due to a technical error.

5.2 Bet Cancellation

In cases of event cancellation, incomplete matches or disputed results, bets may be cancelled and the original stake returned. The cancellation decision by 23 takabet is final.

5.3 Responsible Betting

We believe betting and gaming should be enjoyed for entertainment. To avoid excessive or addictive behaviour, read our responsible gaming guidelines and stay aware of your own limits.

5.4 Match Fixing and Fraud

Match fixing, account hacking, exploiting system vulnerabilities or any fraudulent activity is strictly prohibited. If such activity is detected, the account will be closed immediately and legal action may be taken where applicable.

6. Privacy and Personal Data Protection

23 takabet treats the protection of users' personal data as its highest priority. How we collect, store and use your information is described in detail in our Privacy Policy. By using the site, you also consent to that policy.

Your financial and personal information is kept secure through SSL encryption and modern security measures. The terms set out in the Privacy Policy apply to any transfer of information to third parties.

7. Platform Usage Restrictions

7.1 Prohibited Activities

• Placing bets or playing games using automated bots, scripts or software.
• Exploiting any technical vulnerability or bug in the platform for improper purposes.
• Attempting to access another user's account or collecting their personal information.
• Using the platform for money laundering or illegal transfer of funds.
• Any attempt to disrupt the operation of the system or network.

7.2 Liability for Service Disruption

The service may be temporarily unavailable due to technical issues, maintenance or other reasons. 23 takabet will not be liable for any loss arising from this. However, if a user's ongoing bet or game session is affected by a technical fault, we will work to find a fair resolution.

8. Customer Support and Complaints Process

23 takabet's customer support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. For any issue or dispute, please contact our support team first.

After a complaint is filed, we will investigate and respond with a resolution as quickly as possible. If you are not satisfied with the support team's decision, you may appeal to management level. For general questions, check our FAQ section — answers to many common questions can be found there.

9. Intellectual Property and Content Use

All content on the 23 takabet platform — logos, graphics, text, designs, software and other elements — is protected by copyright law. Reproducing, distributing or using them for commercial purposes without prior permission is prohibited.

Game content is covered by the intellectual property rights of the respective game developers, and 23 takabet provides that content only with their authorisation.

10. Changes to Terms and Enforceability

23 takabet reserves the right to partially or fully modify these Terms at any time. Users will be notified of significant changes. Continuing to use the platform after a change is made will be considered acceptance of the new Terms.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. In the event of a dispute over the interpretation of any provision, the interpretation by 23 takabet will be considered final.